Homeline

Many people find themselves isolated in older age, sometimes after the death of friends and family, through ill health or disability, or when family move away.

Our volunteers aim to work with people to ease the loneliness and isolation they may feel in this situation, and to support them to access those things which we all need in order to stay happy: keeping up interests, meeting friends, feeling comfortable and secure, good appropriate accommodation, good transport links, new learning opportunities, fair access to leisure, health and social care services.

What services do our volunteers provide?

Telephone befriending

Older people can receive regular phonecalls each week from our volunteers. The service runs for 52 weeks of the year. Our volunteers and the individuals receiving the calls get to know each other through regular contact, forming a caring relationship and a reassurance to the older person that someone is there to stay in touch, to listen and to care. Calls are made between 11am-2pm on weekdays.

Home-visits

We have volunteers who also visit older people at home. The volunteer and older person get to know each other over time, to provide a friendly and supportive relationship which includes social companionship, as well as enabling older individuals to access additional services and support where needed.

Support with walking outdoors

Many older people have told us that they have become housebound and stopped taking regular exercise outdoors because they are afraid of falling. Our volunteers can accompany older people outdoors, to re-build confidence and ensure they are able to take regular exercise, remain independent and don't become housebound.

Support after hospital

Our volunteers can provide support after discharge from hospital, providing a listening ear to anxieties and concerns about returning home, as well as opening doors to additional support services and new opportunities.

Want to find out more about these services?

Contact Hazel Bloor on: 020 7385 9689 or hbloor@creightonhouse.org

Want to volunteer with us?

Contact Joy Houghton-Brown on: 020 7385 9689 or jhoughtonbrown@creightonhouse.org.

Enquiry form