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Working with the community since 1908

Vision & Mission

Our Vision 

A community where people have a sense of well-being and independence, working together for the benefit of all.

Our Mission          

To tackle the problems caused by social isolation and disadvantage. We do this by developing and providing programmes that offer practical solutions and emotional support for the people of West London.

Our Values

We have the highest aspirations, expectations and respect for our service users.

We strive to ensure that all staff and volunteers have compassion, integrity, professionalism and commitment.

We try to be equitable by challenging inequalities and treating people fairly.

We demonstrate teamwork by working collaboratively to achieve common goals.

Data Protection 

Bishop Creighton House processes personal data in accordance with the Data Protection Act 1998 and recognises the importance of the correct and lawful treatment of personal data. This personal data, whether it is held on paper, on computer or other media, will be subject to the appropriate legal safeguards as specified in the Data Protection Act 1998.


We use and store personal information in a number of different ways for the purposes of satisfying operational and legal obligations. We have a set of internal policies and procedures and a range of guidance to make sure that we comply.


Employees and other subjects of personal data held by BCH have the right to request access to any of their personal data. If you wish to make a request for personal information, please put your request in writing to CEO Rory Gillert, Bishop Creighton House, 378 Lillie Road, London, SW6 7PH including your name, address and other details you believe would help us to locate the personal information relevant to your request.

What are BCH’s data protection responsibilities?

BCH fully endorses and adheres to the eight principles of the Data Protection Act. 
The principles of the General Data Protection Regulation require that personal data should:


1. Be processed fairly and lawfully
2. Be collected for a specified and lawful purpose
3. Be adequate, relevant and not excessive for those purposes
4. Be accurate and, where necessary, kept up to date
5. Not be kept for longer than necessary
6. Be processed in accordance with the rights of the individual
7. Be processed in a safe and secure manner
8. Not be transferred to a country or territory without adequate protection measures

BCH is also committed to notifying the Information Commissioner every year of the types of personal information we handle and how it is used.

Data Sharing

When working with any personal information, BCH endeavours to:
• Only share it with colleagues and third parties who are authorised to receive it; third parties will need to have a confidentiality or non-disclosure agreement in place.
• Be aware of what information we are distributing, making sure it goes to the right people and that it is kept secure.
• Only sharing information with public bodies where it is necessary for operational reasons.
• Taking the appropriate technical and organisational security measures to safeguard personal data
• BCH will retain some forms of information for longer than others and data will be removed from the system when it is no longer required.